Safety and emergencies

Is it an electrical emergency, or can it wait until morning?

In short

Call an emergency electrician now if there is a burning smell, sparks, smoke, a hot switch or power point, water near electrics, or no power that you cannot restore by resetting a tripped switch once. A single dead power point or light, with everything else working normally, can usually wait for a normal booking.

When it cannot wait, Ambient Electrical is a 24/7 emergency electrician in Sydney's Eastern Suburbs.

Call now

  • A burning smell, sparks, smoke or scorch marks
  • A power point, switch or the switchboard that is hot, buzzing or crackling
  • Water near power points, lights or the switchboard
  • A shock or tingle from a tap, appliance or fitting
  • No power to the house and nothing at the switchboard will reset
  • A safety switch that trips instantly and will not stay on, when you need that circuit for medical equipment, a fridge full of food or security

Usually fine until morning

  • One power point or one light not working, with everything else normal and no smell or heat
  • A safety switch that tripped once, reset and has stayed on
  • A single flickering globe
  • A quote for new work

If you are not sure which list you are on, call and describe it. Peter would rather talk you through it than have you guess.

Check these first

  1. Look outside. If the street is dark, it is an Ausgrid network outage: call Ausgrid on 13 13 88.
  2. At the switchboard, reset a tripped safety switch once.
  3. If it trips again, unplug appliances on that circuit and try once more.

Why electrical faults need a professional

Most of an electrical installation is hidden in floors, walls and ceilings, which makes the source of a fault hard to find without training and test equipment. One wrongly connected wire can be the difference between a repair and a fatal shock.

The aim is to fix the cause, not just get the lights back on, so the same fault does not bring you back to the phone a week later.

What Ambient's 24/7 service covers

Power and light failures, short circuits, tripping circuit breakers and safety switches, sparks, and burning smells: Ambient is an emergency electrician in Bondi, Bondi Junction, Bronte and the rest of the Eastern Suburbs. Ambient is based in Bronte, and response to emergencies in the area is often within the hour.

We focus on solving the problem right at the roots to ensure a permanent and long term solution, because we understand that no one wants to call electricians every second day to address the same problem time and time again.

Ambient Electrical, 2019

Sources

Ambient Electrical is an electrician in Bondi, Bondi Junction and Bronte, and works across Sydney's Eastern Suburbs.

Common questions

What counts as an electrical emergency?

An electrical emergency is anything that could start a fire or give someone a shock: sparks or arcing, a burning or melting-plastic smell, smoke, buzzing or crackling from a power point or the switchboard, a switch or power point that is hot to touch, water near electrics, a shock or tingle from a tap or appliance, or a loss of power together with any of these. A single dead power point or light, with everything else working normally, can usually wait for a normal booking.

What does an emergency electrician fix?

An emergency electrician fixes loss of power, tripping safety switches and circuit breakers, short circuits, sparking or burning power points and switches, and anything that makes the installation unsafe to use until it is repaired.

Do emergency electricians charge more after hours?

Ambient quotes every job before work starts. Ask Peter about the after-hours cost when you call, so you know before he arrives.

What should I do while I wait for the electrician?

Keep the affected circuit or the main switch off, keep people clear of the area, and do not try to open the switchboard or the fitting.